Privacy Policy
Here at Coupon Grinder, we strive to help people save on groceries and more through our online services. This Privacy Policy explains how your personal data is used and shared, and the rights and choices you have regarding it. We believe in transparency about the data we hold for our users, so we have tried to make this Privacy Policy as clear and accessible as possible. If you have any privacy questions, please feel free to reach out to us at support@coupongrinder.com.
What is the scope of this Privacy Policy?
"Coupon Grinder", "we", "our", "us" refer to Coupon Grinder, LLC.
This Privacy Policy applies to all services by Coupon Grinder ("Services").
"You" refers to Coupon Grinder User, or Guest:
• When you create a Coupon Grinder account to use the Services, we refer to you as a "Coupon Grinder User."
• When you visit the Coupon Grinder site without being logged into a Coupon Grinder account, we refer to you as a "Guest."
What 'Personal Information' do we collect?
We collect the following personal information or identifiers:
| Category | Items/Examples |
|---|---|
| Identifiers | name/username, unique user id |
| Personal information | Full name, telephone number |
| Service activity | user id, username, saved products, searches |
Why do we collect 'Personal Information'?
We collect personal information to provide our services to you, as well as to improve them. Here are some of the ways in which we use such personal information to improve our services and site:
• For the analysis, testing, and product development of the site and its systems.
• To offer, support, customize, and improve our website, products, and services.
• To ensure the safety, security, and integrity of our website, products, services, databases, technological assets, and overall business.
• To comply with law enforcement requests and fulfill obligations under applicable laws, court orders, or government regulations.
What personal information does Coupon Grinder process?
When we speak of personal information, we are generally referring to a broad scope of information. Global data protection laws each define this concept somewhat differently; it typically includes any information pertaining to a distinguishable living individual.
Coupon Grinder processes the following data groups:
Visiting our website
When you visit our website, we track your usage of the site. This may include, but is not limited to, IP address, browser type, and pages you visit. We do this through cookies. If you would like to know more about our cookie usage, you can check our cookie policy (https://coupongrinder.com/cookie-policy).
We rely on this data to improve our site and services.
Creating an account
When you create a Coupon Grinder account, the following information is required: name/username and a valid email address. Optionally, you can add your phone number for contact purposes and to enable MFA (Multi-Factor Authentication) for additional account security.
To use the Services, we require you to add your payment details to the Stripe portal. More about our subprocessors can be found here (https://coupongrinder.com/sub-processors).
Use of our services
When you use our services, we monitor any searches, queries, actions, and similar activities, which will be logged for site improvement and bug fixes. These logs can include things like name/username, actions taken, browser information, and more. More information on logging can be found in our security policy (https://coupongrinder.com/security-policy).
We leverage this data to enhance user experience by studying usage patterns and statistics to identify improvements for our platform. This could include, for example, monitoring how frequently a specific feature is used or performing A/B testing.
Contact of our support
When you contact our support team, whether over the phone, through email, or elsewhere, we consider this to be support data. We generally keep this data for three (3) months.
In this process, we may access your service usage details, as well as your name and contact information. If you contact us via email or chat, we retain the conversations and any other data you share during those exchanges. We use this information to help you or resolve any bugs or issues you may encounter. To assist you effectively, the customer service representative will access the information related to your specific issue.
If you have any additional questions or concerns about your data, please feel free to contact us. If you would like to remove any information that we have associated with you, please email us at support@coupongrinder.com.